Saturday, 18 January 2014

ZTE USB Modem (MF100) Not Working After Windows 8.1 Update

Sometimes tech fixes are quite straightforward. Like this issue my friend had with her Asus notebook. She updated her Window 8 to 8.1 and her ZTE USB modem just stopped working.

IMG_00000579IMG_00000577

I started by looking for an updated driver for the modem. Searched the official website – couldn’t find. Found one from a third party website – but it didn’t work. Searched the forums but didn’t find anyone facing the same problem. I was about to try the SIM with another device.

But thought I’d try uninstalling and reinstalling the built in application – Join Air. Guess what – after that it worked just fine.

zte4-aUninstall ‘Join Air’

zte3-bInsert the USB Modem and reinstall

Zte2-bInternet back on

So next time, I must remind myself to try simple steps first :). 

No comments:

Post a Comment